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Hi there! Reach out with any questions, concerns, or return orders. Do you love our products?Feel free to leave a review! Check out of FAQ's below.
More is not always better. The 1% Silver Yarn Content in our fabric has gone through years of testing at the Kinetech fabric labs in Como, Italy. They tested the effectiveness of silver yarns in a variety of configurations, spacing the yarns out at different widths until they had created the perfect mix of soft stretch and protection. Because the silver yarns are arranged in a perfect grid, we don’t need to add more silver content or fully line our fabric with silver yarns! The true faraday cage created from the grid makes it just as effective as other options on the market without being scratchy or stiff.
Far·a·day cage /ˈferəˌdā kāj/
A grounded metal screen surrounding a piece of equipment to exclude electrostatic and electromagnetic influences.
You will not have issues at airport security due to these garments! Because our fabric is made with just 1% silver yarn content, you will not have an issue going through metal detectors or body scanners. This has been tested and proven multiple times by our amazing ambassador team. Unlike some other silver yarn fabrics and garments, you can wear your WATT baselayers throughout your entire travel day, not just after you get through security.
Compressive garments have been used to improve blood flow on airplanes for years, and this is one of the main reasons we chose to use compressive fabrics and a tight fit on these garments. They are meant to hug your body and feel like a second skin. This is what helps to maximize all of the amazing health benefits that this fabric provides to your body.
We accept unworn, unwashed items within 30 days from the day the order is placed, no questions asked. Pieces that have been tailored are not eligible for return. US exchanges and returns for store credit are free, or we can refund your original form of payment less a 5 USD ($) return shipping fee which will be deducted from your refund.
For international returns, we will refund your original form of payment less a 25 USD ($) international return fee which will be deducted from your refund. We do not currently offer exchanges or for international orders. We do not offer refunds on duties and taxes.
Final Sale items are not eligible for return or exchange.
We currently offer exchanges only for the same item purchased. You may exchange your item for a different size. Due to site limitations, we are not able to exchange your item for a different color or a new product.
Your exchange will be placed once your return is received back at RTQ Headquarters. From there, your exchange will take 4-5 business days to process, and an additional week to deliver, depending on your location. Please note that exchanges are not guaranteed until you send back your items. If your requested exchange items sell out, you will automatically be refunded to your original form of payment.
To initiate an exchange for your online order within the US, we kindly ask that you contact us using the form above. to initiate the process. You'll just need your order number and shipping zip code.
We do not offer exchanges for International orders.